You can purchase your tickets online, by phone (Canada 1 800 361-4595 / USA 1 800 678-5440) or in person at the box office on site once the show has arrived in your city.

Kooza tells the story of The Innocent, a melancholy loner in search of his place in the world. It combines two circus tradition – acrobatic performance and the art of clowning. The show highlights the physical demands of human performance in all its splendor and fragility, presented in a colorful mélange that emphasizes bold slapstick humor. More about KOOZA."

This show will be two and a half hours long, including a 30-minute intermission.

This show is suitable for kids. Children under two years of age are permitted to attend for free, but must remain seated on a parent's lap at all times. It is important to note that many of our shows have loud noises and darkness that may frighten some children.

For a complete list of all of our shows and the cities where they are currently playing or will soon be heading, please consult our Shows & Tickets section. You can also become a Cirque Club member and receive e-mail alerts when Cirque du Soleil visits your city.

The online purchase process lets you see exactly where seats are available in the Grand Chapiteau with up to four options per section. You can decide which of the four options suits you best simply by clicking on it.

All sales are final and there are no refunds or exchanges.

If you have chosen to receive your tickets by regular mail, please allow for the time required for delivery. If you have chosen to receive your tickets by e-mail and did not receive them, click here to have your tickets resent to your e-mail address. If you do not receive your tickets within 48 hours of the performance date, please contact us immediately by phone at 1 877 688-2699. Have handy as much information as possible, including your order number. A Customer Service representative will help you with your tickets.

Information about directions is available in our website. Please visit the Shows & Tickets section, choose your city and then click on "Directions and other information."

Tickets for La Nouba are non-transferable. For any of the Vegas productions (LOVE, “O”, ZUMANITY, Mystère and KÀ), you must contact the MGM Mirage Contact Center in advance to make arrangements. The phone number is 877-274-6958. For any other show, the person to whom you are giving the tickets must have with them: a photocopy of both sides of the credit card you used to purchase the tickets; a photocopy of a piece of your photo ID, such as your driver's licence; a letter of permission signed by you; the confirmation number provided at the time of purchase.

An e-ticket is a ticket sent to you via e-mail in a PDF attachment within minutes of your transaction. You print your ticket(s) at home and bring them to the show. You need Adobe Acrobat Reader to view and print your tickets.

Please contact us immediately using the "Ask a question" button provided on this page. Include as much information as possible, particularly your order number. A Customer Service representative will be in touch with you as soon as possible to help you with your tickets.

You will need your order number and e-mail address to log in to reprint your tickets. Once you log in, you will be able to reprint your tickets immediately while online, or request them via e-mail. The new tickets will contain new bar codes and your old tickets will be automatically cancelled. Be sure to present the correct E-tickets at the door.

You may choose to have your tickets delivered by e-mail as E-tickets or to have them mailed to you by regular mail.

To obtain your upgrade voucher, you must register as a Cirque Club member (it's free). Once your registration has been confirmed, you can access upgrade vouchers from the Cirque Club home page.

There will be regular restrooms (not portable) with running water on site. Handicapped restrooms will be available as well.

Please contact us immediately using the "Ask a question" button provided on this page or call us at 1 877 688-2699. Include as much information as possible, particularly your order number. A Customer Service representative will help you with your tickets.

Please be advised that strobe lights are used during performances of KOOZA which may cause difficulties for people with photosensitive epilepsy.

Simply replace the ink cartridge or put more paper into your printer and reprint the PDF file.

The limit is 12 tickets per customer. If you would like to look into our group bookings of 20 tickets or more, please call 1 800 450-1480.

Please send us a message using the "Ask a question" button provided on this page. We will get back to you as soon as possible.

At certain steps in the ordering process we will be holding tickets for you, therefore making them unavailable to others. The timer counts down the amount of time you have left to complete each step before the tickets will be made available to someone else. Don't worry; when only 30 seconds remain you will be asked if you need more time.

There are no gift certificates available for this show.

These reservations can't be made via the web. To reserve a seat or space for someone with limited mobility, please call 1 800 450-1480, Monday to Friday, between 9:30 a.m. and 5 p.m. ET and have your American Express, MasterCard or Visa credit card ready. All sales are final and there are no refunds or exchanges.

All transactions made over the phone or via the web must be paid by credit card. We accept American Express, MasterCard and Visa. You may pay cash if you go to the box office on site once we arrive in your town.

If you have a MasterCard or a Visa, the verification code is on the back. You will see three extra digits in the signature area at the end of the credit card number. With American Express, the verification code is on the front of the card. It is the four-digit number to the right above the card number.

Visa, American Express and MasterCard are accepted in the online booking system.